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Jessica Sperling is a doctoral candidate in sociology at the Graduate Center, City University of New York (CUNY) and a doctoral scholar with Bucerius/Zeit Stiftung. Her research focuses on immigration, race and ethnicity, comparative methodology, urban studies, education, and policy.
This report provides an overview of several commonly used translation and interpretation technologies. It aims to assist language access practitioners in understanding and identifying which systems would best meet their agency’s language access needs.
The enactment of President Clinton’s Limited English Proficiency (LEP) Executive Order, issued in 2000, triggered a proliferation of efforts to provide services to individuals who cannot speak, understand, read, or write English fluently. With increased service provision, state and local government agencies have expressed a strong and growing interest in assuring the quality and cost-effectiveness of language access services. This paper attempts to catalog and describe some of those tools and practices.